The Palace of Chance Casino is a very well-known and respected casino that has been in operation for more than 20 years. Founded in 1998, the casino has become one of the most popular online casinos known for their great customer service and honest gaming. The Online Casinos site offers players with free bets, exclusive bonuses and promotions to entice them into playing the games for real money or practice play so they can win big at this online casino.
Palace Of Chance is managed by and owned by a Puerto Rican based company called Virtual Casino Group and is powered by Real Time Gaming software. You can play at your leisure by downloading their software onto your PC or playing right away without any download required if you opt for instant play mode over mobile or tablet devices such as iOS and Android.
They have over 300 slots available with each having its own theme depending on your tastes as well as their other popular table card games including blackjack, roulette, baccarat and video poker. All these are played against live dealers who will provide you with personalized service when you decide to make a withdrawal from your account by phone or email if it's done before close of business hours on weekdays. There is also an array of tournaments set up throughout most days where you can win bonuses and prizes just by playing the games.
Palace of Chance Casino is a nice casino to play at. As far as graphics and sound go, it's pretty standard fare for an online casino - you won't find anything spectacular here, but there are enough features that make up the difference. One such feature is the chat system that allows players to talk with each other while they're playing. There also seem to be plenty ways for them to enjoy themselves without having to spend money too: there are many free bonuses available which can give them in-game currency or allow them access new game content; there are no crazy wagering requirements on these bonuses either!
They also offer promotions such as monthly cash prize drawings and tournaments for players who are at VIP level or higher. In order to achieve this status you need to wager $50 000 or more on slots only within 30 days which is not hard to do with all the many slot options available.
The Availability of Games
The selection of games that are available for play is one of the many factors in deciding which online casino to choose. The games offered by Palace of Chance Casino include slots (like Cleopatra Slots), blackjack, roulette, and more. The site offers a free download for Macs that allows players to easily play these games without having to go through the hassel of downloading multiple applications (the only caveat is that it doesn't work on iPads).
You can play over 300 games for fun or for real money at the Palace of Chance Casino. The casino uses Real Time Gaming software which offers great quality graphics, awesome sound, and good user interaction. The Palace of chance has a very good sized collection of casino games that are traditionally played including five different versions of Caribbean stud poker, craps, Roulette, three card poker, and blackjack.
The Palace of Chance Casino is a safe and secure place to gamble. The casino offers 128 bit SSL encryption on all transactions as well as the use of geo-location technology which will not allow you to play games if you are in a location where online gambling is illegal.
Customer Support
The Palace of Chance has customer support via the phone, e-mail, and live text chat. The only drawback is the live support tends to be unhelpful and rude at times, probably because of the large number of free chip abusers that they have to deal with everyday.
The phone number is toll-free and can be called from any country. You will need to provide your name, email address, phone number and the reason for contacting customer service in order to speak with a representative. Unfortunately they do not offer the option of leaving a voicemail if you cannot get through on the first try but it should only take about 30 seconds before someone picks up so give them another shot or two.
The live chat is available on their website at all times which makes it easier than navigating over to Facebook every time you have an issue that needs immediate attention as long as there are no technical difficulties when accessing this feature.
Email support was also very helpful with questions related to account balances and deposits/withdrawals but I found the live chat to be the most efficient when needing information about specific games.
Banking Options at Palace of Chance
Banking options at the Palace of chance Casino are pretty limited compared to other online casinos out there. You can make your deposit via Visa, MasterCard, NETELLER, American Express or Bitcoin. You can even do wire transfers and cashier's checks if needed.
The withdrawal process is just as easy. Simply enter your Account ID and password, then follow the instructions for how to withdraw funds from your account and you're good to go!
Summary
My opinion on Palace of Chance Casino has vastly improved from my last review. I was an avid user when I first started gambling online, but the thing that turned me off to them is their low payouts and high rakebacks. After a few weeks of not playing on this casino, however, they changed things up by increasing both their payout rates and reducing the house edge with one-off promotions which made it more appealing for players like myself who want to win big while minimizing losses as much as possible.
The site's interface doesn't seem too outdated either; in fact I don't think there are any complaints about how easy it is use or navigate through all the pages—plus finding what you're looking for can be accomplished without needing some degree in rocket science.
There are plenty of other casinos out there with bigger jackpots and better promotions, but as long as the company continues to innovate on their game play, I'm sure they'll keep my attention for a while longer.
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